Job Opportunities in Solar - China
Job Title: Customer Engineer
Reference: CL8727168
Location: Shanghai, China
Position Summary:
Perform tasks of relatively limited scope under general supervision.
Involve in understanding knowledge of multiple principles and dealing with engineering problems: Engage in the system start up, warranty, service, retrofit and system productivity improvement activities and act as the first contact point for the customer meeting, training, and report central condition for customer.
Pressure of Decision Making: Little or no pressure to make rapid decisions. Workflow is normal.
Task assignments are related.
Interruptions and distractions are minimal or little consequence.
Initiative & Innovation : Some originating and planning of work required.
Tasks follow generally standards or procedures.
Be expected to work out problems for the specific area under the general supervision
Responsibilities:
Serve as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects.
Track equipment performance and plan uptime improvement.
Have a working knowledge of Statistical Process Control.
Utilize Quality improvement Process methods and terminology. Interface customer to keep the appropriate local Applied support manager informed and updated on the customer perception of system performance.
Perform daily and periodic mechanical maintenance on systems within established time frames. Instruct customers in the operation and maintenance of systems.
Perform start-up, warranty, and paid service and service contract activities.
Perform Tier I start-ups on specified systems within established time frames. Assist on Tier II start-ups.
Perform system maintenance and troubleshooting, basic retrofits and upgrades on more than two applications.
Expose to more than one fab environment. Assist in planning the daily work schedule within assigned territory to ensure completion of preventative maintenance and remedial maintenance. Assist in planning, communicating and co-ordination support plan with customer management.
Use training and experience to identify some process related system problems. Prepare and actively participate customer meeting. Assume responsibility for complete customer satisfaction within assigned accounts. Identify customer satisfaction issues and propose appropriate actions. Use escalation policies as required to keep management informed of down situations.
Job Specifications:
Education:
Above bachelor degree or equivalent, majored in automation, physics, electronics, chemistryKnowledge & Relevant
Experience:
1~3 years experience of the relevant job field required (relatively moderate professional skill required)
How to Apply:
If you're interested in solar opportunities in China with Applied Materials, please email your resume to amc_recruitment@amat.com. Please include Job Title and Job number in the subject field of your email.
EEO:
Applied Materials is an Equal Opportunity Employer committed to diversity in its workforce.
Job Title: Customer Engineer
Reference: CL0264704 / CL0263392
Location: Beijing, China
Responsibilities:
Ensure system performance and customer satisfaction within assigned site. Instruct customers in the operation and maintenance of systems. Tier I, II capability and Tier I >1 tool type. Handle complex troubleshooting.
Demonstrate technology ability to represent dedicated site team, handle product weekly review with customer effectively communicate and convince customer from engineer up to section level technically.
Certified HW of multiple tool type. Tier II certification.
Responsible for AGS business promotion. Attend CaRm review for product hardware.
Help managers to develop and certify junior CE in account, be able to deliver TTC training to internal team and customers.
Review TSL, responsible for new parts technical promotion and qualification, Ensure product safety/quality issue timely reported and escalated.
Requirements:
College degree or equivalent.
More than 6 years of relevant working experience or 4 year direct experience in Semiconductor industry.
Presentation & communication skills,
leadership skill,
instructing ability,
project management skill, good problem solving skill
and good command of English
How to Apply:
If you're interested in solar opportunities in China with Applied Materials, please email your resume to amc_recruitment@amat.com. Please include Job Title and Job number in the subject field of your email.
EEO:
Applied Materials is an Equal Opportunity Employer committed to diversity in its workforce.
Job Title: Customer Engineer
Reference: AR8748226
Location: Shanghai, China
Responsibilities:
PM, basic CM, Tier I SU independently.
HW certification.
Handle daily communication with customer engineers for product related issues.
Report safety and quality issues on time
Requirements:
College degree or equivalent.
More than 2 years of relevant working experience or 1 year direct experience in Semiconductor industry. Communication skills. Basic problem solving skill. Travel ability. Good command of English.
How to Apply:
If you're interested in solar opportunities in China with Applied Materials, please email your resume to amc_recruitment@amat.com. Please include Job Title and Job number in the subject field of your email.
EEO:
Applied Materials is an Equal Opportunity Employer committed to diversity in its workforce.
Job Title: Customer Engineer
Reference: HL8725501
Location: Shanghai, China
Position Purpose:
Work with autonomy, determine own methodology, and regularly use creativity. Supervise small CE group and engage in the system Start up, warranty, service, retrofit and system productivity improvement activities and lead the customer meeting/training and prepare the report for customers and support sales
Responsibilities:
Ensure system performance and customer satisfaction within assigned site. Instruct customers in the operation and maintenance of systems. Tier I, II capability and Tier I >1 tool type. Handle complex troubleshooting.
Demonstrate technology ability to represent dedicated site team, handle product weekly review with customer effectively communicate and convince customer from engineer up to section level technically.
Certified HW of multiple tool type. Tier II certification.
Responsible for AGS business promotion. Attend CaRm review for product hardware.
Help managers to develop and certify junior CE in account, be able to deliver TTC training to internal team and customers.
Review TSL, responsible for new parts technical promotion and qualification, Ensure product safety/quality issue timely reported and escalated.
Job Specifications:
Skills and Abilities:
Presentation & communication skills, Leadership skill, Instructing ability, Project management skill, Good problem solving skill, Good command of English
Education and Experience:
College degree or equivalent; More than 6 years of relevant working experience or 4 year direct experience in Semiconductor industry
How to Apply:
If you're interested in solar opportunities in China with Applied Materials, please email your resume to amc_recruitment@amat.com. Please include Job Title and Job number in the subject field of your email.
EEO:
Applied Materials is an Equal Opportunity Employer committed to diversity in its workforce.
Job Title: Customer Engineer
Reference: CL8727025 / CL8725710
Location: Shanghai, China
Position Summary:
Work with autonomy, determine own methodology, and regularly use creativity. Supervise small CE group and engage in the system Start up, warranty, service, retrofit and system productivity improvement activities and lead the customer meeting/training and prepare the report for customers and support sales
Responsibilities:
Ensure system performance and customer satisfaction within assigned site. Instruct customers in the operation and maintenance of systems. Tier I, II capability and Tier I >1 tool type. Handle complex troubleshooting. Demonstrate technology ability to represent dedicated site team, handle product weekly review with customer effectively communicate and convince customer from engineer up to section level technically. Certified HW of multiple tool type. Tier II certification . Responsible for AGS business promotion. Attend CaRm review for product hardware. Help managers to develop and certify junior CE in account, be able to deliver TTC training to internal team and customers. Review TSL, responsible for new parts technical promotion and qualification, Ensure product safety/quality issue timely reported and escalated .
Job Specifications
Skills and Abilities:
Presentation &communication skills. Leadership skill. Instructing ability. Project management skill. Good problem solving skill. Good command of English
Education and Experience:
College degree or equivalent; More than 6 years of relevant working experience or 4 year direct experience in Semiconductor industry
How to Apply:
If you're interested in solar opportunities in China with Applied Materials, please email your resume to amc_recruitment@amat.com. Please include Job Title and Job number in the subject field of your email.
EEO:
Applied Materials is an Equal Opportunity Employer committed to diversity in its workforce.
Job Title: Customer Engineer
Reference: CL0278043
Location: Shanghai, China
Position Purpose:
Work with autonomy, determine own methodology, and regularly use creativity. Supervise small CE group and engage in the system Start up, warranty, service, retrofit and system productivity improvement activities and lead the customer meeting/training and prepare the report for customers and support sales
Responsibilities:
Ensure system performance and customer satisfaction within assigned site. Instruct customers in the operation and maintenance of systems. Tier I, II capability and Tier I >1 tool type. Handle complex troubleshooting.
Demonstrate technology ability to represent dedicated site team, handle product weekly review with customer effectively communicate and convince customer from engineer up to section level technically.
Certified HW of multiple tool type. Tier II certification.
Help managers to develop and certify junior CE in account, be able to deliver TTC training to internal team and customers.
Review TSL, responsible for new parts technical promotion and qualification, Ensure product safety/quality issue timely reported and escalated.
Job Specifications
Knowledge:
Skills and Abilities: Presentation &communication skills. Leadership skill. Instructing ability. Project management skill. Good problem solving skill. Good command of English
Education and Experience:
College degree or equivalent; More than 6 years of relevant working experience or 4 year direct experience in Semiconductor industry
How to Apply:
If you're interested in solar opportunities in China with Applied Materials, please email your resume to amc_recruitment@amat.com. Please include Job Title and Job number in the subject field of your email.
EEO:
Applied Materials is an Equal Opportunity Employer committed to diversity in its workforce.
Job Title: Customer Engineer
Reference: CL0361057
Location: Suzhou, China
Responsibilities:
PM, basic CM, Tier I SU independently;
HW certification;
Handle daily communication with customer engineers for product related issues;
Report safety and quality issues on time
Requirements:
College degree or equivalent;
More than 2 years of relevant working experience or 1 year direct experience in semiconductor industry;
Communication skills;
Basic problem solving skill;
Travel ability;
Good command of English
How to Apply:
If you're interested in solar opportunities in China with Applied Materials, please email your resume to amc_recruitment@amat.com. Please include Job Title and Job number in the subject field of your email.
EEO:
Applied Materials is an Equal Opportunity Employer committed to diversity in its workforce.
Job Title: Customer Engineer
Reference: CL8727338 / CL8727168 / CL8725911
Location: Shanghai, China
Responsibilities:
PM, basic CM, Tier I SU independently ;
HW certification;
Handle daily communication with customer engineers for product related issues;
Report safety and quality issues on time
Requirements:
College degree or equivalent;
2 years of relevant working experience;
Communication skills ;
Basic problem solving skill;
Travel ability;
Good command of English
How to Apply:
If you're interested in solar opportunities in China with Applied Materials, please email your resume to amc_recruitment@amat.com. Please include Job Title and Job number in the subject field of your email.
EEO:
Applied Materials is an Equal Opportunity Employer committed to diversity in its workforce.